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Frequently Asked Questions

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DaqPro

What happens if the internal 3V lithium battery is removed or displaced from the rear of the DaqPRO?

If the internal battery is removed:

 

1. The DaqPRO's calibration settings are lost. You will have to restore them by loading the factorydefaults.daq or the logger's .cal file using DaqLab.
2. The DaqPRO's memory is lost including all files and notes stored on the logger.
3. The DaqPRO's S/N is reset to zero. It will be restored when loading the calibration settings to the logger.
4. The DaqPRO's internal clock is reset. Update the clock settings by establishing communication between the logger and DaqLab.
How often do I need to calibrate my Fourtec data logger?

The recommendation is to calibrate Fourtec data loggers on an annual basis. However, this also depends on the operational conditions of the devices and frequency of use.

How often should I calibrate the DaqPRO?

Fourtec recommends annual calibration for the DaqPRO unit, either by Fourtec or an external, certified calibration laboratory. Calibration may of course be performed more frequently, depending on the user's application and recording range.

The DaqPRO's internal memory is empty. I can't find any of my data files or experiment notes.

The internal 3V coin battery is fully drained or has been dislodged from its battery compartment. When this happens, the DaqPRO internal memory is cleared.

Can I use DaqPRO outdoors?

DaqPRO is IP54 compliant and therefore is not suited to outdoor use where it may be exposed to rain or heat. To operate in these conditions the DaqPRO must be placed in a IP67 compliant weather box. Fourtec's offers such a box: Part Number  11460A.

I can't configure the DaqPRO to sample faster than once every second.

The type and number of configured sensors limits the maximum sampling rate as follows:

 

1. Maximum sampling rate with one sensor is 4000/second

2. Maximum sampling rate for temperature measurements is 1/second

3. Maximum sampling rate with two sensors or more is 1/second

I set input 1 to count pulses, and then connected the signal to input 1 on the DaqPRO but no pulses were counted.

In order to use DaqPRO as a frequency or pulse meter connect the signal wires to I/O- 8 screw terminals, and select Frequency or Pulse counter for input 1 from the Setup menu.

My DaqPRO won't turn on. The LCD is blank.

The most likely reason is that the rechargeable battery is fully drained.

 

1. Connect the DaqPRO to the external power supply in order to charge the battery. While charging, turn on the unit to verify that the LCD turns on, indicating that the unit works.


2. If the LCD still doesn't turn on, connect the unit to the PC USB port and check if the DaqLab software detects the DaqPRO connection. If the DaqPRO is detected, then the LCD is faulty or not connected properly to the unit's motherboard. If the unit is not detected then this means the problem is not related to a low battery and has another, more serious problem. In both of these cases, contact your Fourtec distributor to arrange a unit repair.

From what material is the data logger casing manufactured?
All Fourtec data logger casings are manufactured using PC-ABS plastic (Polycarbonate Acrylonitrile Butadiene Styrene).

DaqLink

From what material is the data logger casing manufactured?
All Fourtec data logger casings are manufactured using PC-ABS plastic (Polycarbonate Acrylonitrile Butadiene Styrene).
What is the DaqLink battery life?

From a full charge, the DaqLink can run for up to 10 months but generally, the battery life depends on the logger configuration e.g. sampling rate, number of sensors, etc., as well as operating conditions.

Why does the logger temperature reading rise during the charging process? Which sensors are affected?

For loggers measuring data based on the internal temperature sensor, it is critical to note that during the charge cycle the logger will heat up thereby causing the internal temperature sensor reading to rise up to 10 ˚C above ambient temperature.

 

Once the charging process is complete, the logger will cool down and the internal temperature sensor readings will return to normal.

 

For loggers remaining connected to AC power, to prevent the logger from heating up again following the initial charge cycle, the logger will receive a one minute trickle charge each day rather than stay continually charged. This is sufficient to ensure the logger doesn’t self-discharge and will maintain the logger’s full charge status.

How often do I need to calibrate my Fourtec data logger?

The recommendation is to calibrate Fourtec data loggers on an annual basis. However, this also depends on the operational conditions of the devices and frequency of use.

My logger readings are not stable. What can I do?

Try to reset the calibration to its default settings:

 

1. Verify the logger is in Stop mode.

2. Right click on the logger icon in the DataSuite Map View and click Calibration> Restore factory default calibration. This will restore the logger’s calibration settings to the factory calibration i.e. the calibration settings it received prior to shipment from Fourtec.

 

If this doesn't resolve the issue, please submit an inquiry to the Fourtec Help Desk via our Support page.

What is the use of the excitation output on the logger?

The excitation socket is an output power socket used to power external sensors with power derived directly from the logger's 12 V @ 2A external power supply adaptor.

Can I calibrate the loggers using my DataSuite software?

Yes. All Fourtec data loggers supported by DataSuite can be calibrated using the software.

 

1. Prior to calibration, all loggers must be in Stop mode.  

2. To enter the Calibration window, right-click the logger icon in the Map View and select the Calibrate menu item.

3. This feature is password-protected. Default system password is 1234.

 

The detailed calibration procedure can be found in the DataSuite user guide.

How do I update my data logger’s firmware using DataSuite software?

To update the firmware of any data logger connected to DataSuite software, first make sure that the firmware file is available.

 

1. Go to Help > About Us and verify that you can see the firmware version of the relevant logger.

2. Then, right-click the logger icon in DataSuite's Map View and select the Update Firmware menu item.

3. This feature is password-protected. The default DataSuite password is: 1234. The firmware update process will begin.

The DataSuite software does not detect the DaqLink logger when connected to the USB port.

Follow these steps below to detect your DaaLink logger. If the unit is still not detected then you should contact Fourtec technical support via the Support form.

 

1. USB cable is properly connected to the DaqLink logger and the computer USB port.
2. You selected Device > Detect Device in the DataSuite main menu.
3. Ensure your 30-day DataSuite trial has not expired.
4. The DaqLink is charged and is turned on, or connected to AC power.
5. The Silicon Labs USB driver is installed. Go to the Windows Task Manager and check if the Ports entry shows that the driver is recognized upon DaqLink connection.

DatPass

How do I activate DatPass and DataSuite CFR?

Each order of the DatPass CFR solution includes a CD box with at least two barcode stickers on the box exterior. Each sticker includes a serial number. Use the relevant serial number to activate the DatPass v4.0 software, as well as the DataSuite CFR module and if relevant the DataNet or DaqLink modules also in the DataSuite software.

 

For more details please refer to the DatPass User Guide or contact the Fourtec technical support team via the Support form.

How do I change the location of the DatPass database file?

Open your DatPass software and login as Administrator. Go to File> Move Database, and the window below will appear.

 

 

Click Browse and select the new location for your database file.

What is the password for the “Move Database” feature?

In DatPass v4.0, the default password is: fourteccfr

 

In DatPass v2.0, the default password is: fouriersystems

I forgot my Admin password and cannot enter DatPass.
Please contact the Fourtec technical support team via our Support form for further instructions.
What is the sequence for launching DatPass and DataSuite CFR? What should I run first in order to make it work properly?
Please refer to the DatPass user guide, providing instructions on how to install and operate the DatPass software, together with the DataSuite CFR software module.

DataNet

What is the use of the excitation output on the logger?

The excitation socket is an output power socket used to power external sensors with power derived directly from the logger's 12 V @ 2A external power supply adaptor.

How do I update my data logger’s firmware using DataSuite software?

To update the firmware of any data logger connected to DataSuite software, first make sure that the firmware file is available.

 

1. Go to Help > About Us and verify that you can see the firmware version of the relevant logger.

2. Then, right-click the logger icon in DataSuite's Map View and select the Update Firmware menu item.

3. This feature is password-protected. The default DataSuite password is: 1234. The firmware update process will begin.

How do I make my DataNet device leave the network it is currently connected to?
Please follow the instructions in the Leaving a DataNet Network guide to learn how to perform this procedure.
My logger readings are not stable. What can I do?

Try to reset the calibration to its default settings:

 

1. Verify the logger is in Stop mode.

2. Right click on the logger icon in the DataSuite Map View and click Calibration> Restore factory default calibration. This will restore the logger’s calibration settings to the factory calibration i.e. the calibration settings it received prior to shipment from Fourtec.

 

If this doesn't resolve the issue, please submit an inquiry to the Fourtec Help Desk via our Support page.

How do I form a new DataNet network?

Please refer to the Forming a New DataNet Instructions document to learn the correct procedure for forming a new network on your DataNet Receiver. 

The serial number on the Mini DataNet data logger's barcode sticker is not readable. How do I find out the serial number?
If the logger is already connected to a DataNet network, use the mouse to scroll over the logger icon in the DataSuite software and the serial number will be visible in the tooltip. If the logger isn’t connected to the network, make sure the Receiver's device filter is disabled and connect the logger to the network. You will then be able to see the serial number in the tooltip.
What level of security encryption does the DataNet wireless network have?

The DataNet system has a built-in 128-bit network security encryption.

What is the DataNet RF network frequency? Is it open license?
DataNet's ZigBee RF protocol operates on 2.4 GHz. It is an open license, worldwide.
How often do I need to calibrate my Fourtec data logger?

The recommendation is to calibrate Fourtec data loggers on an annual basis. However, this also depends on the operational conditions of the devices and frequency of use.

Is there an internal buzzer in Mini DataNet units?
Mini DataNet units do not have an internal buzzer. These include units of part numbers: DNL804A-BXT, DNL808A-BXT and DNL810A-BXT
My DataNet device won't join the DataNet network.

Please verify that:

 

1. The network isn’t locked. Right-click the Receiver icon to find the Lock Network option.


2. You didn’t exceed the maximum quantity of 8 loggers that may be connected to the Receiver. If you have, then you will need to connect a DataNet Repeater to the network, which can support up to 24 loggers per Repeater.


3. If you are trying to connect a Mini DataNet unit and using the Device Filter, that the device serial number is correctly entered into the device filter window.


4. The device is in range of the Receiver/Repeater. If unsure, bring the devoce within range of the parent device e.g. 1 meter, and try to join the unit again.

 

5. The device is trying to connect to the correct network. If not, then you must first perform the Leave Network procedure and then scan for the relevant network.

Can I calibrate the loggers using my DataSuite software?

Yes. All Fourtec data loggers supported by DataSuite can be calibrated using the software.

 

1. Prior to calibration, all loggers must be in Stop mode.  

2. To enter the Calibration window, right-click the logger icon in the Map View and select the Calibrate menu item.

3. This feature is password-protected. Default system password is 1234.

 

The detailed calibration procedure can be found in the DataSuite user guide.

Why does the logger temperature reading rise during the charging process? Which sensors are affected?

For loggers measuring data based on the internal temperature sensor, it is critical to note that during the charge cycle the logger will heat up thereby causing the internal temperature sensor reading to rise up to 10 ˚C above ambient temperature.

 

Once the charging process is complete, the logger will cool down and the internal temperature sensor readings will return to normal.

 

For loggers remaining connected to AC power, to prevent the logger from heating up again following the initial charge cycle, the logger will receive a one minute trickle charge each day rather than stay continually charged. This is sufficient to ensure the logger doesn’t self-discharge and will maintain the logger’s full charge status.

From what material is the data logger casing manufactured?
All Fourtec data logger casings are manufactured using PC-ABS plastic (Polycarbonate Acrylonitrile Butadiene Styrene).

DNL808A-BXT

How do I update my data logger’s firmware using DataSuite software?

To update the firmware of any data logger connected to DataSuite software, first make sure that the firmware file is available.

 

1. Go to Help > About Us and verify that you can see the firmware version of the relevant logger.

2. Then, right-click the logger icon in DataSuite's Map View and select the Update Firmware menu item.

3. This feature is password-protected. The default DataSuite password is: 1234. The firmware update process will begin.

How often do I need to calibrate my Fourtec data logger?

The recommendation is to calibrate Fourtec data loggers on an annual basis. However, this also depends on the operational conditions of the devices and frequency of use.

How do I form a new DataNet network?

Please refer to the Forming a New DataNet Instructions document to learn the correct procedure for forming a new network on your DataNet Receiver. 

From what material is the data logger casing manufactured?
All Fourtec data logger casings are manufactured using PC-ABS plastic (Polycarbonate Acrylonitrile Butadiene Styrene).
The serial number on the Mini DataNet data logger's barcode sticker is not readable. How do I find out the serial number?
If the logger is already connected to a DataNet network, use the mouse to scroll over the logger icon in the DataSuite software and the serial number will be visible in the tooltip. If the logger isn’t connected to the network, make sure the Receiver's device filter is disabled and connect the logger to the network. You will then be able to see the serial number in the tooltip.
My DataNet device won't join the DataNet network.

Please verify that:

 

1. The network isn’t locked. Right-click the Receiver icon to find the Lock Network option.


2. You didn’t exceed the maximum quantity of 8 loggers that may be connected to the Receiver. If you have, then you will need to connect a DataNet Repeater to the network, which can support up to 24 loggers per Repeater.


3. If you are trying to connect a Mini DataNet unit and using the Device Filter, that the device serial number is correctly entered into the device filter window.


4. The device is in range of the Receiver/Repeater. If unsure, bring the devoce within range of the parent device e.g. 1 meter, and try to join the unit again.

 

5. The device is trying to connect to the correct network. If not, then you must first perform the Leave Network procedure and then scan for the relevant network.

Can I calibrate the loggers using my DataSuite software?

Yes. All Fourtec data loggers supported by DataSuite can be calibrated using the software.

 

1. Prior to calibration, all loggers must be in Stop mode.  

2. To enter the Calibration window, right-click the logger icon in the Map View and select the Calibrate menu item.

3. This feature is password-protected. Default system password is 1234.

 

The detailed calibration procedure can be found in the DataSuite user guide.

Is there an internal buzzer in Mini DataNet units?
Mini DataNet units do not have an internal buzzer. These include units of part numbers: DNL804A-BXT, DNL808A-BXT and DNL810A-BXT
How do I make my DataNet device leave the network it is currently connected to?
Please follow the instructions in the Leaving a DataNet Network guide to learn how to perform this procedure.
My logger readings are not stable. What can I do?

Try to reset the calibration to its default settings:

 

1. Verify the logger is in Stop mode.

2. Right click on the logger icon in the DataSuite Map View and click Calibration> Restore factory default calibration. This will restore the logger’s calibration settings to the factory calibration i.e. the calibration settings it received prior to shipment from Fourtec.

 

If this doesn't resolve the issue, please submit an inquiry to the Fourtec Help Desk via our Support page.

What level of security encryption does the DataNet wireless network have?

The DataNet system has a built-in 128-bit network security encryption.

What is the DataNet RF network frequency? Is it open license?
DataNet's ZigBee RF protocol operates on 2.4 GHz. It is an open license, worldwide.

DNL810A-BXT

Can I calibrate the loggers using my DataSuite software?

Yes. All Fourtec data loggers supported by DataSuite can be calibrated using the software.

 

1. Prior to calibration, all loggers must be in Stop mode.  

2. To enter the Calibration window, right-click the logger icon in the Map View and select the Calibrate menu item.

3. This feature is password-protected. Default system password is 1234.

 

The detailed calibration procedure can be found in the DataSuite user guide.

What is the DataNet RF network frequency? Is it open license?
DataNet's ZigBee RF protocol operates on 2.4 GHz. It is an open license, worldwide.
How often do I need to calibrate my Fourtec data logger?

The recommendation is to calibrate Fourtec data loggers on an annual basis. However, this also depends on the operational conditions of the devices and frequency of use.

How do I make my DataNet device leave the network it is currently connected to?
Please follow the instructions in the Leaving a DataNet Network guide to learn how to perform this procedure.
What level of security encryption does the DataNet wireless network have?

The DataNet system has a built-in 128-bit network security encryption.

My logger readings are not stable. What can I do?

Try to reset the calibration to its default settings:

 

1. Verify the logger is in Stop mode.

2. Right click on the logger icon in the DataSuite Map View and click Calibration> Restore factory default calibration. This will restore the logger’s calibration settings to the factory calibration i.e. the calibration settings it received prior to shipment from Fourtec.

 

If this doesn't resolve the issue, please submit an inquiry to the Fourtec Help Desk via our Support page.

How do I form a new DataNet network?

Please refer to the Forming a New DataNet Instructions document to learn the correct procedure for forming a new network on your DataNet Receiver. 

How do I update my data logger’s firmware using DataSuite software?

To update the firmware of any data logger connected to DataSuite software, first make sure that the firmware file is available.

 

1. Go to Help > About Us and verify that you can see the firmware version of the relevant logger.

2. Then, right-click the logger icon in DataSuite's Map View and select the Update Firmware menu item.

3. This feature is password-protected. The default DataSuite password is: 1234. The firmware update process will begin.

Is there an internal buzzer in Mini DataNet units?
Mini DataNet units do not have an internal buzzer. These include units of part numbers: DNL804A-BXT, DNL808A-BXT and DNL810A-BXT
From what material is the data logger casing manufactured?
All Fourtec data logger casings are manufactured using PC-ABS plastic (Polycarbonate Acrylonitrile Butadiene Styrene).
My DataNet device won't join the DataNet network.

Please verify that:

 

1. The network isn’t locked. Right-click the Receiver icon to find the Lock Network option.


2. You didn’t exceed the maximum quantity of 8 loggers that may be connected to the Receiver. If you have, then you will need to connect a DataNet Repeater to the network, which can support up to 24 loggers per Repeater.


3. If you are trying to connect a Mini DataNet unit and using the Device Filter, that the device serial number is correctly entered into the device filter window.


4. The device is in range of the Receiver/Repeater. If unsure, bring the devoce within range of the parent device e.g. 1 meter, and try to join the unit again.

 

5. The device is trying to connect to the correct network. If not, then you must first perform the Leave Network procedure and then scan for the relevant network.

The serial number on the Mini DataNet data logger's barcode sticker is not readable. How do I find out the serial number?
If the logger is already connected to a DataNet network, use the mouse to scroll over the logger icon in the DataSuite software and the serial number will be visible in the tooltip. If the logger isn’t connected to the network, make sure the Receiver's device filter is disabled and connect the logger to the network. You will then be able to see the serial number in the tooltip.
What happens to the data if a logger disconnects from the network? Does the logger continue to record data? What will happen when the logger will reconnect to the network?
Even if the data logger is offline, it will continue to record data to its internal memory. As soon as it reconnects to the DataNet network the data will be automatically transmitted to the DataSuite software.

DNL910A

What is the DataNet RF network frequency? Is it open license?
DataNet's ZigBee RF protocol operates on 2.4 GHz. It is an open license, worldwide.
Why does the logger temperature reading rise during the charging process? Which sensors are affected?

For loggers measuring data based on the internal temperature sensor, it is critical to note that during the charge cycle the logger will heat up thereby causing the internal temperature sensor reading to rise up to 10 ˚C above ambient temperature.

 

Once the charging process is complete, the logger will cool down and the internal temperature sensor readings will return to normal.

 

For loggers remaining connected to AC power, to prevent the logger from heating up again following the initial charge cycle, the logger will receive a one minute trickle charge each day rather than stay continually charged. This is sufficient to ensure the logger doesn’t self-discharge and will maintain the logger’s full charge status.

Can I calibrate the loggers using my DataSuite software?

Yes. All Fourtec data loggers supported by DataSuite can be calibrated using the software.

 

1. Prior to calibration, all loggers must be in Stop mode.  

2. To enter the Calibration window, right-click the logger icon in the Map View and select the Calibrate menu item.

3. This feature is password-protected. Default system password is 1234.

 

The detailed calibration procedure can be found in the DataSuite user guide.

From what material is the data logger casing manufactured?
All Fourtec data logger casings are manufactured using PC-ABS plastic (Polycarbonate Acrylonitrile Butadiene Styrene).
How do I update my data logger’s firmware using DataSuite software?

To update the firmware of any data logger connected to DataSuite software, first make sure that the firmware file is available.

 

1. Go to Help > About Us and verify that you can see the firmware version of the relevant logger.

2. Then, right-click the logger icon in DataSuite's Map View and select the Update Firmware menu item.

3. This feature is password-protected. The default DataSuite password is: 1234. The firmware update process will begin.

How often do I need to calibrate my Fourtec data logger?

The recommendation is to calibrate Fourtec data loggers on an annual basis. However, this also depends on the operational conditions of the devices and frequency of use.

What happens to the data if a logger disconnects from the network? Does the logger continue to record data? What will happen when the logger will reconnect to the network?
Even if the data logger is offline, it will continue to record data to its internal memory. As soon as it reconnects to the DataNet network the data will be automatically transmitted to the DataSuite software.
How do I form a new DataNet network?

Please refer to the Forming a New DataNet Instructions document to learn the correct procedure for forming a new network on your DataNet Receiver. 

How do I make my DataNet device leave the network it is currently connected to?
Please follow the instructions in the Leaving a DataNet Network guide to learn how to perform this procedure.
What level of security encryption does the DataNet wireless network have?

The DataNet system has a built-in 128-bit network security encryption.

What is the use of the excitation output on the logger?

The excitation socket is an output power socket used to power external sensors with power derived directly from the logger's 12 V @ 2A external power supply adaptor.

My DataNet device won't join the DataNet network.

Please verify that:

 

1. The network isn’t locked. Right-click the Receiver icon to find the Lock Network option.


2. You didn’t exceed the maximum quantity of 8 loggers that may be connected to the Receiver. If you have, then you will need to connect a DataNet Repeater to the network, which can support up to 24 loggers per Repeater.


3. If you are trying to connect a Mini DataNet unit and using the Device Filter, that the device serial number is correctly entered into the device filter window.


4. The device is in range of the Receiver/Repeater. If unsure, bring the devoce within range of the parent device e.g. 1 meter, and try to join the unit again.

 

5. The device is trying to connect to the correct network. If not, then you must first perform the Leave Network procedure and then scan for the relevant network.

My logger readings are not stable. What can I do?

Try to reset the calibration to its default settings:

 

1. Verify the logger is in Stop mode.

2. Right click on the logger icon in the DataSuite Map View and click Calibration> Restore factory default calibration. This will restore the logger’s calibration settings to the factory calibration i.e. the calibration settings it received prior to shipment from Fourtec.

 

If this doesn't resolve the issue, please submit an inquiry to the Fourtec Help Desk via our Support page.

DNL920A

What is the DataNet RF network frequency? Is it open license?
DataNet's ZigBee RF protocol operates on 2.4 GHz. It is an open license, worldwide.
What level of security encryption does the DataNet wireless network have?

The DataNet system has a built-in 128-bit network security encryption.

How often do I need to calibrate my Fourtec data logger?

The recommendation is to calibrate Fourtec data loggers on an annual basis. However, this also depends on the operational conditions of the devices and frequency of use.

My DataNet device won't join the DataNet network.

Please verify that:

 

1. The network isn’t locked. Right-click the Receiver icon to find the Lock Network option.


2. You didn’t exceed the maximum quantity of 8 loggers that may be connected to the Receiver. If you have, then you will need to connect a DataNet Repeater to the network, which can support up to 24 loggers per Repeater.


3. If you are trying to connect a Mini DataNet unit and using the Device Filter, that the device serial number is correctly entered into the device filter window.


4. The device is in range of the Receiver/Repeater. If unsure, bring the devoce within range of the parent device e.g. 1 meter, and try to join the unit again.

 

5. The device is trying to connect to the correct network. If not, then you must first perform the Leave Network procedure and then scan for the relevant network.

Can I calibrate the loggers using my DataSuite software?

Yes. All Fourtec data loggers supported by DataSuite can be calibrated using the software.

 

1. Prior to calibration, all loggers must be in Stop mode.  

2. To enter the Calibration window, right-click the logger icon in the Map View and select the Calibrate menu item.

3. This feature is password-protected. Default system password is 1234.

 

The detailed calibration procedure can be found in the DataSuite user guide.

How do I form a new DataNet network?

Please refer to the Forming a New DataNet Instructions document to learn the correct procedure for forming a new network on your DataNet Receiver. 

How do I make my DataNet device leave the network it is currently connected to?
Please follow the instructions in the Leaving a DataNet Network guide to learn how to perform this procedure.
What is the use of the excitation output on the logger?

The excitation socket is an output power socket used to power external sensors with power derived directly from the logger's 12 V @ 2A external power supply adaptor.

My logger readings are not stable. What can I do?

Try to reset the calibration to its default settings:

 

1. Verify the logger is in Stop mode.

2. Right click on the logger icon in the DataSuite Map View and click Calibration> Restore factory default calibration. This will restore the logger’s calibration settings to the factory calibration i.e. the calibration settings it received prior to shipment from Fourtec.

 

If this doesn't resolve the issue, please submit an inquiry to the Fourtec Help Desk via our Support page.

From what material is the data logger casing manufactured?
All Fourtec data logger casings are manufactured using PC-ABS plastic (Polycarbonate Acrylonitrile Butadiene Styrene).
What happens to the data if a logger disconnects from the network? Does the logger continue to record data? What will happen when the logger will reconnect to the network?
Even if the data logger is offline, it will continue to record data to its internal memory. As soon as it reconnects to the DataNet network the data will be automatically transmitted to the DataSuite software.
How do I update my data logger’s firmware using DataSuite software?

To update the firmware of any data logger connected to DataSuite software, first make sure that the firmware file is available.

 

1. Go to Help > About Us and verify that you can see the firmware version of the relevant logger.

2. Then, right-click the logger icon in DataSuite's Map View and select the Update Firmware menu item.

3. This feature is password-protected. The default DataSuite password is: 1234. The firmware update process will begin.

Why does the logger temperature reading rise during the charging process? Which sensors are affected?

For loggers measuring data based on the internal temperature sensor, it is critical to note that during the charge cycle the logger will heat up thereby causing the internal temperature sensor reading to rise up to 10 ˚C above ambient temperature.

 

Once the charging process is complete, the logger will cool down and the internal temperature sensor readings will return to normal.

 

For loggers remaining connected to AC power, to prevent the logger from heating up again following the initial charge cycle, the logger will receive a one minute trickle charge each day rather than stay continually charged. This is sufficient to ensure the logger doesn’t self-discharge and will maintain the logger’s full charge status.

DNL920A-PA

Why does the logger temperature reading rise during the charging process? Which sensors are affected?

For loggers measuring data based on the internal temperature sensor, it is critical to note that during the charge cycle the logger will heat up thereby causing the internal temperature sensor reading to rise up to 10 ˚C above ambient temperature.

 

Once the charging process is complete, the logger will cool down and the internal temperature sensor readings will return to normal.

 

For loggers remaining connected to AC power, to prevent the logger from heating up again following the initial charge cycle, the logger will receive a one minute trickle charge each day rather than stay continually charged. This is sufficient to ensure the logger doesn’t self-discharge and will maintain the logger’s full charge status.

How do I form a new DataNet network?

Please refer to the Forming a New DataNet Instructions document to learn the correct procedure for forming a new network on your DataNet Receiver. 

What happens to the data if a logger disconnects from the network? Does the logger continue to record data? What will happen when the logger will reconnect to the network?
Even if the data logger is offline, it will continue to record data to its internal memory. As soon as it reconnects to the DataNet network the data will be automatically transmitted to the DataSuite software.
How often do I need to calibrate my Fourtec data logger?

The recommendation is to calibrate Fourtec data loggers on an annual basis. However, this also depends on the operational conditions of the devices and frequency of use.

My DataNet device won't join the DataNet network.

Please verify that:

 

1. The network isn’t locked. Right-click the Receiver icon to find the Lock Network option.


2. You didn’t exceed the maximum quantity of 8 loggers that may be connected to the Receiver. If you have, then you will need to connect a DataNet Repeater to the network, which can support up to 24 loggers per Repeater.


3. If you are trying to connect a Mini DataNet unit and using the Device Filter, that the device serial number is correctly entered into the device filter window.


4. The device is in range of the Receiver/Repeater. If unsure, bring the devoce within range of the parent device e.g. 1 meter, and try to join the unit again.

 

5. The device is trying to connect to the correct network. If not, then you must first perform the Leave Network procedure and then scan for the relevant network.

What is the use of the excitation output on the logger?

The excitation socket is an output power socket used to power external sensors with power derived directly from the logger's 12 V @ 2A external power supply adaptor.

What level of security encryption does the DataNet wireless network have?

The DataNet system has a built-in 128-bit network security encryption.

How do I make my DataNet device leave the network it is currently connected to?
Please follow the instructions in the Leaving a DataNet Network guide to learn how to perform this procedure.
What is the DataNet RF network frequency? Is it open license?
DataNet's ZigBee RF protocol operates on 2.4 GHz. It is an open license, worldwide.
How do I update my data logger’s firmware using DataSuite software?

To update the firmware of any data logger connected to DataSuite software, first make sure that the firmware file is available.

 

1. Go to Help > About Us and verify that you can see the firmware version of the relevant logger.

2. Then, right-click the logger icon in DataSuite's Map View and select the Update Firmware menu item.

3. This feature is password-protected. The default DataSuite password is: 1234. The firmware update process will begin.

From what material is the data logger casing manufactured?
All Fourtec data logger casings are manufactured using PC-ABS plastic (Polycarbonate Acrylonitrile Butadiene Styrene).
My logger readings are not stable. What can I do?

Try to reset the calibration to its default settings:

 

1. Verify the logger is in Stop mode.

2. Right click on the logger icon in the DataSuite Map View and click Calibration> Restore factory default calibration. This will restore the logger’s calibration settings to the factory calibration i.e. the calibration settings it received prior to shipment from Fourtec.

 

If this doesn't resolve the issue, please submit an inquiry to the Fourtec Help Desk via our Support page.

Can I calibrate the loggers using my DataSuite software?

Yes. All Fourtec data loggers supported by DataSuite can be calibrated using the software.

 

1. Prior to calibration, all loggers must be in Stop mode.  

2. To enter the Calibration window, right-click the logger icon in the Map View and select the Calibrate menu item.

3. This feature is password-protected. Default system password is 1234.

 

The detailed calibration procedure can be found in the DataSuite user guide.

DNR900A

Can I calibrate the loggers using my DataSuite software?

Yes. All Fourtec data loggers supported by DataSuite can be calibrated using the software.

 

1. Prior to calibration, all loggers must be in Stop mode.  

2. To enter the Calibration window, right-click the logger icon in the Map View and select the Calibrate menu item.

3. This feature is password-protected. Default system password is 1234.

 

The detailed calibration procedure can be found in the DataSuite user guide.

What is the DataNet RF network frequency? Is it open license?
DataNet's ZigBee RF protocol operates on 2.4 GHz. It is an open license, worldwide.
From what material is the data logger casing manufactured?
All Fourtec data logger casings are manufactured using PC-ABS plastic (Polycarbonate Acrylonitrile Butadiene Styrene).
How do I make my DataNet device leave the network it is currently connected to?
Please follow the instructions in the Leaving a DataNet Network guide to learn how to perform this procedure.
My DataNet device won't join the DataNet network.

Please verify that:

 

1. The network isn’t locked. Right-click the Receiver icon to find the Lock Network option.


2. You didn’t exceed the maximum quantity of 8 loggers that may be connected to the Receiver. If you have, then you will need to connect a DataNet Repeater to the network, which can support up to 24 loggers per Repeater.


3. If you are trying to connect a Mini DataNet unit and using the Device Filter, that the device serial number is correctly entered into the device filter window.


4. The device is in range of the Receiver/Repeater. If unsure, bring the devoce within range of the parent device e.g. 1 meter, and try to join the unit again.

 

5. The device is trying to connect to the correct network. If not, then you must first perform the Leave Network procedure and then scan for the relevant network.

How often do I need to calibrate my Fourtec data logger?

The recommendation is to calibrate Fourtec data loggers on an annual basis. However, this also depends on the operational conditions of the devices and frequency of use.

What level of security encryption does the DataNet wireless network have?

The DataNet system has a built-in 128-bit network security encryption.

How do I update my data logger’s firmware using DataSuite software?

To update the firmware of any data logger connected to DataSuite software, first make sure that the firmware file is available.

 

1. Go to Help > About Us and verify that you can see the firmware version of the relevant logger.

2. Then, right-click the logger icon in DataSuite's Map View and select the Update Firmware menu item.

3. This feature is password-protected. The default DataSuite password is: 1234. The firmware update process will begin.

How do I form a new DataNet network?

Please refer to the Forming a New DataNet Instructions document to learn the correct procedure for forming a new network on your DataNet Receiver. 

DataSuite

Where are the data files stored?
By default, the data files are stored on the local computer. The path  is visible by opening the Preferences tab in the Options window (Tools > Options) and can be modified to another location such as a network drive.
What is the sequence for launching DatPass and DataSuite CFR? What should I run first in order to make it work properly?
Please refer to the DatPass user guide, providing instructions on how to install and operate the DatPass software, together with the DataSuite CFR software module.
I need to replace my computer. Can I transfer my logger data saved in DataSuite to the new PC?

Yes you can. Simply copy the contents of the DataSuite data folder located under one of the following paths and paste it in the same location in the new PC.

  • Windows XP: C:\Documents And Settings\All Users\Fourtec
  • Windows Vista/7: C:\Users\Public\fourtec\DataSuite 

Please visit the Fourtec Support page with any questions regarding this procedure.

How can I view old data that was already downloaded to my computer?

To view archived/historical data, click on File > Open in the DataSuite main menu and the “Open Data Files” window will open. User the calendar to select the relevant date and time for the required data set. Then, select the specific loggers (up to 15 plots will be displayed on the graph simultaneously), click OK, choose the display rate and click OK again. The archived data for the selected loggers will now appear.

How can I setup my company’s email server to send emails from the DataSuite software?

1. Go to Tools> Options and select the E-mail settings tab.

2. Click Add.

3. A new entry named New Profile is created. Click on this entry to edit the settings, server information, etc. Make sure to enter the fields correctly e.g. with no extra spaces or typos.

4. When finished, click OK to return to the main Email Settings window, displaying the list of profiles.

5. Ensure that the relevant profile is selected. From this point on, all emails sent from DataSuite e.g. reports, alarm notifications, will be sent via the new profile rather than the default DataSuite email profile.

How do I replace the default DataSuite Map View background image?
Either double click or right-click over an empty space in the Map View background (not over a logger icon) and browse to the location of your image. All major image formats are supported.
I have tried to configure DataSuite to send emails but I am still not able to receive any, including test emails. I am behind a proxy server.
Please contact your IT Dept. If you are working behind a proxy server, it is likely blocking DataSuite software from sending any emails.
Can I perform “Multi Setup” for my data loggers?
Yes. First, use the mouse cursor to select the relevant logger icons in the DataSuite Map View (at least two loggers) and then right-click on one of the icons. Select the Multi Setup menu item and proceed to define the logger setup. When complete, click Setup and Run to send this setup to all selected loggers.
How can I setup the software to store data files in a network location?

Go to Tools> Options and in the Preferences tab, under the Application data files path heading, browse to the desired location and then click OK.

Which DataSuite-supported products require activation codes in order to be detected by the software?
Following the 30-day trial period, the DataNet and DaqLink  loggers must be activated in DataSuite in order to be detected. The activation codes/serial numbers can be purchased from your local Fourtec distributor.
How do I move the logger icon in the DataSuite Map View window?

To move the icon, first make sure you have unchecked the Lock Map View option in the DataSuite Tools menu. Then, simply click on the icon and drag it to the desired location.

How do I activate the DataSuite software for use with my Fourtec data loggers?

Please refer to the DataSuite Installation Guide for relevant instructions.

I forgot my password and cannot login to DataSuite CFR.
Please contact the Fourtec technical support team via the Support form to recover your password.
What are the system requirements for installing DataSuite software?

The DataSuite system requirements are:

 

Software

  • Windows XP SP3, Windows Vista, Windows 7 (32-bit and 64-bit), Windows 8.1 (32-bit and 64-bit)
  • Minimum screen resolution: 1024 x 768 (800 x 600 not supported)


 Hardware

  • Pentium 4, 2.0 GHz or better
  • 512 MB RAM
  • 250 MB available disk space for the DataSuite application

 

Please contact the Fourtec technical support using the Support form with any additional installation-related questions.

How do I update my data logger’s firmware using DataSuite software?

To update the firmware of any data logger connected to DataSuite software, first make sure that the firmware file is available.

 

1. Go to Help > About Us and verify that you can see the firmware version of the relevant logger.

2. Then, right-click the logger icon in DataSuite's Map View and select the Update Firmware menu item.

3. This feature is password-protected. The default DataSuite password is: 1234. The firmware update process will begin.

What is the default password for DataSuite?
The default password is 1234.
Is there a limit to how many recipients can receive alarm notifications?
No. You can send SMS or email alarm notifications to an unlimited number of recipients.
I have DataSuite installed on a Windows XP operating system. However, the software got stuck when I tried to launch it. The CPU usage in the Task Manager is constantly 50%. What can I do?

The DataSuite software requires a Microsoft patch in order to run properly on Windows XP. Click here to download the patch. 

Close DataSuite, run the patch from your desktop and then run DataSuite again.

 

Please contact the Fourtec Support team with any questions.

How can I download the DataSuite software?

DataSuite software can be downloaded directly via the website's Download Center or from the DataSuite download banner on the Fourtec homepage.

When defining a sensor, can I view the real sensor units?
Yes. You can view the real sensor units in the DataSuite software graph and table views.
How do I form a new DataNet network?

Please refer to the Forming a New DataNet Instructions document to learn the correct procedure for forming a new network on your DataNet Receiver. 

I am trying to activate my DataSuite software and when entering the serial number, I get an "Invalid Serial Number" error.

The Invalid Serial Number error means that you are either not entering the software serial number correctly or are not entering the serial number for the appropriate software module.  The software serial numbers are found on the CD box and case. The correct serial formats are as follows:

 

  • DataSuite for DataNet: 9900100XXXXXX
  • DataSuite for DaqLink: 9900200XXXXXX
  • DataSuite for CFR: 9900A00XXXXXX
  • DatPass: 9901010XXXXXX

 

For further assistance please send an inquiry to Fourtec technical support using the Support form.

MicroLite

Do I need to install drivers in order for the computer to detect the data loggers?
Fourtec's MicroLite II, MicroLogPRO II and PicoLite loggers are all HID (Human Interface Device) which do not require a specific driver installation. Just plug in your data logger to the USB port and it will be automatically detected. Go to our Connecting your MicroLite Logger video tutorial.
What is the level of water and dust resistance of the device?

MicroLite loggers have different levels of water and resistance, depending on the model.

 

IP67: MicroLite Temperature loggers

 

IP54: MicroLite Temperature/RH, Current, Voltage and External Temperature Probe models 

How do I replace the MicroLite battery?

The MicroLite battery is located in the rear of the logger, and is accessed by twisting open the cover to the battery compartment.

The battery itself is easily removed. After replacing the battery, when twisting the cover back into the closed position ensure that the small ridge on the battery cover is in line with the similar ridge on the logger case.

After replacing the battery, the MicroLite LCD will be in Stop mode and no data or configuration settings will be lost.

For more details please refer to the DataSuite for MicroLite user guide, section 10.4.3. Replacing the Battery.

Alternatively go to our MicroLite Battery Replacement video tutorial

Do I need a DataSuite software license to operate MicroLite loggers?
No. The DataSuite software is free of charge for all MicroLite users.
How do I update my data logger’s firmware using DataSuite software?

To update the firmware of any data logger connected to DataSuite software, first make sure that the firmware file is available.

 

1. Go to Help > About Us and verify that you can see the firmware version of the relevant logger.

2. Then, right-click the logger icon in DataSuite's Map View and select the Update Firmware menu item.

3. This feature is password-protected. The default DataSuite password is: 1234. The firmware update process will begin.

How often do I need to calibrate my Fourtec data logger?

The recommendation is to calibrate Fourtec data loggers on an annual basis. However, this also depends on the operational conditions of the devices and frequency of use.

Can I use MicroLite I with DataSuite software?

DataSuite does not support the first generation MicroLite I temperature loggers (PN: LITE5008, LITE5016). You will require the free MicroLab Lite software to operate these models.

 

Click here to download the MicroLab Lite software.

In which atmospheric pressure conditions can the MicroLite work?

The MicroLite loggers can work in atmospheric pressure conditions between 980 to 1050 mbar.

From what material is the data logger casing manufactured?
All Fourtec data logger casings are manufactured using PC-ABS plastic (Polycarbonate Acrylonitrile Butadiene Styrene).
What happens when the logger memory is full?

MicroLite loggers can run in two different modes:


Cyclic mode – for continuous logging. The logger will continue to log once the memory is full by writing over the first recorded samples

 

Non-cyclic mode – when the logger memory is full the logger will stop logging

My logger with external temperature probe is displaying -50 °C on the LCD all the time.
The faulty -50 °C reading is most likely due to a disconnected probe wire or faulty probe. Please check that the external temperature probe is properly connected to the logger's external input. If this doesn't help, try replacing the probe itself.
Is the MicroLite meant for one-way trips only or is it reusable?

It is indeed reusable. Data can be deleted and the logger can be used again with no limitations other than battery life.

Can I calibrate the loggers using my DataSuite software?

Yes. All Fourtec data loggers supported by DataSuite can be calibrated using the software.

 

1. Prior to calibration, all loggers must be in Stop mode.  

2. To enter the Calibration window, right-click the logger icon in the Map View and select the Calibrate menu item.

3. This feature is password-protected. Default system password is 1234.

 

The detailed calibration procedure can be found in the DataSuite user guide.

When the MicroLite is placed in below freezing conditions, the LCD screen does not operate correctly. Why?
All standard LCD screens, when placed in below freezing temperatures, suffer from loss of performance due to the liquid crystal compound inside the screen reacting differently in such conditions. The data on the screen may not appear to be scrolling as fast and may even seem inaccurate. Once the LCD screen warms up and reaches normal temperatures again, it will begin to display correctly.
What type of sensor is the MicroLite's external temperature probe ?
The MicroLite external temperature probe features a NTC thermistor 10K.
How do I setup a Boomerang report?

To setup your logger to send Boomerang reports:

 

1. Enter the Setup window by right-clicking the logger icon in the DataSuite Map View.

2. Select the Boomerang Report tab, and enable the Include Boomerang Report checkbox.

3. You must enter the relevant email addresses which should receive the report, either by selecting from existing DataSuite contacts or typing them in manually.

 

More detailed information can be found in the DataSuite user guide's Boomerang section.

Can I view scaled units on the logger’s display?
In addition to the predefined units such as RH, Temperature (C or F), Volts and mA, the optional scaled units that can be presented on the logger’s display are pH and mS.
How can I visually distinguish between the MicroLite I and MicroLite II temperature loggers? The both look the same.

The easiest way to distinguish between the MicroLite I and MicroLite II temperature models is by the location of the blue LED, which is used to indicate PC connection and recording of samples.

 

Connect the logger to the computer's USB port:

  • The MicroLite I LED is located next to the USB connector itself, to the left of the LCD.
  • The MicroLite II LED is located at the right edge of the logger, to the right of the LCD.

 

In addition, the MicroLite II model features a battery icon in the LCD while the MicroLite I doesn't have any battery icon.

What is the MicroLite magnet used for?

The MicroLite includes a magnet key accessory in the logger packaging. This magnet is used to activate the logger when in Push to Run mode, and for the MicroLite II only, activate the logger, wake up the logger from deep sleep mode, stop the logger, and mark a time stamp. For more information on push to run feature see the MicroLite Manual Activation video tutorial.

How do I reduce battery consumption in order to conserve battery life of the logger?

There are several ways to conserve battery life to ensure longing logger time of the MicroLite devices.

 

1. First, select the optimal sampling rate which best suits your application. The faster the sampling rate the greater the battery consumption.

 

2. If you don't require the LCD to be on during the logging period, during device configuration you can define that the LCD be turned off. It will only turn on during an alarm event. You can always use the magnet key to manually turn on the display.

What is the meaning of NC, on the MicroLite LCD?

NC means Not Connected and is only relevant for MicroLite models with external inputs such as:

  • MicroLite with External Temperature Probe, PN: LITE5032P-EXT
  • MicroLite 4-20 mA Current Logger, PN: LITE5032P-4/20
  • MicroLite 0-10 V Voltage Logger, PN: LITE5032P-V

 

NC is displayed on the logger LCD when the external sensor cap is not properly closed. When in NC state the logger will not be able to record any data as the external sensor is not detected by the main logger body. Once the external cap is properly connected, the logger will start operating normally as NC will not be displayed on the LCD. 

The logger is running but its display is off, how do I wake-up the logger?

There are two ways to wake up the logger.

 

1. Connect the magnet key to the logger for two seconds

 

2. Connect the logger to the computer's USB port.

 

Please note that if logger was configured to Stop on cap removal then waking up the logger via USB connection will also stop the logger.

What battery type does the MicroLite use?
The MicroLite is powered by a replaceable 3 V Lithium battery, CR2032.
What is the polarity of the external input for the MicroLite Voltage and Current models?

Refer to the image below for the correct polarity when connecting external sensors to the MicroLite Current and Voltage loggers.

 

 

 

What are the dimensions of the MicroLite?
11 x 3.9 x 2.6 cm / 4.33 x 1.5 x 1.02 inches

LITE5008P-A

The logger is running but its display is off, how do I wake-up the logger?

There are two ways to wake up the logger.

 

1. Connect the magnet key to the logger for two seconds

 

2. Connect the logger to the computer's USB port.

 

Please note that if logger was configured to Stop on cap removal then waking up the logger via USB connection will also stop the logger.

What are the dimensions of the MicroLite?
11 x 3.9 x 2.6 cm / 4.33 x 1.5 x 1.02 inches
What is the level of water and dust resistance of the device?

MicroLite loggers have different levels of water and resistance, depending on the model.

 

IP67: MicroLite Temperature loggers

 

IP54: MicroLite Temperature/RH, Current, Voltage and External Temperature Probe models 

When the MicroLite is placed in below freezing conditions, the LCD screen does not operate correctly. Why?
All standard LCD screens, when placed in below freezing temperatures, suffer from loss of performance due to the liquid crystal compound inside the screen reacting differently in such conditions. The data on the screen may not appear to be scrolling as fast and may even seem inaccurate. Once the LCD screen warms up and reaches normal temperatures again, it will begin to display correctly.
Can I calibrate the loggers using my DataSuite software?

Yes. All Fourtec data loggers supported by DataSuite can be calibrated using the software.

 

1. Prior to calibration, all loggers must be in Stop mode.  

2. To enter the Calibration window, right-click the logger icon in the Map View and select the Calibrate menu item.

3. This feature is password-protected. Default system password is 1234.

 

The detailed calibration procedure can be found in the DataSuite user guide.

How do I replace the MicroLite battery?

The MicroLite battery is located in the rear of the logger, and is accessed by twisting open the cover to the battery compartment.

The battery itself is easily removed. After replacing the battery, when twisting the cover back into the closed position ensure that the small ridge on the battery cover is in line with the similar ridge on the logger case.

After replacing the battery, the MicroLite LCD will be in Stop mode and no data or configuration settings will be lost.

For more details please refer to the DataSuite for MicroLite user guide, section 10.4.3. Replacing the Battery.

Alternatively go to our MicroLite Battery Replacement video tutorial

Do I need to install drivers in order for the computer to detect the data loggers?
Fourtec's MicroLite II, MicroLogPRO II and PicoLite loggers are all HID (Human Interface Device) which do not require a specific driver installation. Just plug in your data logger to the USB port and it will be automatically detected. Go to our Connecting your MicroLite Logger video tutorial.
Can I use MicroLite I with DataSuite software?

DataSuite does not support the first generation MicroLite I temperature loggers (PN: LITE5008, LITE5016). You will require the free MicroLab Lite software to operate these models.

 

Click here to download the MicroLab Lite software.

What battery type does the MicroLite use?
The MicroLite is powered by a replaceable 3 V Lithium battery, CR2032.
How can I visually distinguish between the MicroLite I and MicroLite II temperature loggers? The both look the same.

The easiest way to distinguish between the MicroLite I and MicroLite II temperature models is by the location of the blue LED, which is used to indicate PC connection and recording of samples.

 

Connect the logger to the computer's USB port:

  • The MicroLite I LED is located next to the USB connector itself, to the left of the LCD.
  • The MicroLite II LED is located at the right edge of the logger, to the right of the LCD.

 

In addition, the MicroLite II model features a battery icon in the LCD while the MicroLite I doesn't have any battery icon.

From what material is the data logger casing manufactured?
All Fourtec data logger casings are manufactured using PC-ABS plastic (Polycarbonate Acrylonitrile Butadiene Styrene).
What type of sensor is the MicroLite's internal temperature sensor?
The MicroLite features a NTC thermistor 10K.
Do I need a DataSuite software license to operate MicroLite loggers?
No. The DataSuite software is free of charge for all MicroLite users.
In which atmospheric pressure conditions can the MicroLite work?

The MicroLite loggers can work in atmospheric pressure conditions between 980 to 1050 mbar.

How do I reduce battery consumption in order to conserve battery life of the logger?

There are several ways to conserve battery life to ensure longing logger time of the MicroLite devices.

 

1. First, select the optimal sampling rate which best suits your application. The faster the sampling rate the greater the battery consumption.

 

2. If you don't require the LCD to be on during the logging period, during device configuration you can define that the LCD be turned off. It will only turn on during an alarm event. You can always use the magnet key to manually turn on the display.

What is the MicroLite magnet used for?

The MicroLite includes a magnet key accessory in the logger packaging. This magnet is used to activate the logger when in Push to Run mode, and for the MicroLite II only, activate the logger, wake up the logger from deep sleep mode, stop the logger, and mark a time stamp. For more information on push to run feature see the MicroLite Manual Activation video tutorial.

How often do I need to calibrate my Fourtec data logger?

The recommendation is to calibrate Fourtec data loggers on an annual basis. However, this also depends on the operational conditions of the devices and frequency of use.

What happens when the logger memory is full?

MicroLite loggers can run in two different modes:


Cyclic mode – for continuous logging. The logger will continue to log once the memory is full by writing over the first recorded samples

 

Non-cyclic mode – when the logger memory is full the logger will stop logging

How do I setup a Boomerang report?

To setup your logger to send Boomerang reports:

 

1. Enter the Setup window by right-clicking the logger icon in the DataSuite Map View.

2. Select the Boomerang Report tab, and enable the Include Boomerang Report checkbox.

3. You must enter the relevant email addresses which should receive the report, either by selecting from existing DataSuite contacts or typing them in manually.

 

More detailed information can be found in the DataSuite user guide's Boomerang section.

How do I update my data logger’s firmware using DataSuite software?

To update the firmware of any data logger connected to DataSuite software, first make sure that the firmware file is available.

 

1. Go to Help > About Us and verify that you can see the firmware version of the relevant logger.

2. Then, right-click the logger icon in DataSuite's Map View and select the Update Firmware menu item.

3. This feature is password-protected. The default DataSuite password is: 1234. The firmware update process will begin.

Is the MicroLite meant for one-way trips only or is it reusable?

It is indeed reusable. Data can be deleted and the logger can be used again with no limitations other than battery life.

LITE5032P-4/20A

How often do I need to calibrate my Fourtec data logger?

The recommendation is to calibrate Fourtec data loggers on an annual basis. However, this also depends on the operational conditions of the devices and frequency of use.

Can I use MicroLite I with DataSuite software?

DataSuite does not support the first generation MicroLite I temperature loggers (PN: LITE5008, LITE5016). You will require the free MicroLab Lite software to operate these models.

 

Click here to download the MicroLab Lite software.

Can I calibrate the loggers using my DataSuite software?

Yes. All Fourtec data loggers supported by DataSuite can be calibrated using the software.

 

1. Prior to calibration, all loggers must be in Stop mode.  

2. To enter the Calibration window, right-click the logger icon in the Map View and select the Calibrate menu item.

3. This feature is password-protected. Default system password is 1234.

 

The detailed calibration procedure can be found in the DataSuite user guide.

How do I reduce battery consumption in order to conserve battery life of the logger?

There are several ways to conserve battery life to ensure longing logger time of the MicroLite devices.

 

1. First, select the optimal sampling rate which best suits your application. The faster the sampling rate the greater the battery consumption.

 

2. If you don't require the LCD to be on during the logging period, during device configuration you can define that the LCD be turned off. It will only turn on during an alarm event. You can always use the magnet key to manually turn on the display.

How can I visually distinguish between the MicroLite I and MicroLite II temperature loggers? The both look the same.

The easiest way to distinguish between the MicroLite I and MicroLite II temperature models is by the location of the blue LED, which is used to indicate PC connection and recording of samples.

 

Connect the logger to the computer's USB port:

  • The MicroLite I LED is located next to the USB connector itself, to the left of the LCD.
  • The MicroLite II LED is located at the right edge of the logger, to the right of the LCD.

 

In addition, the MicroLite II model features a battery icon in the LCD while the MicroLite I doesn't have any battery icon.

The logger is running but its display is off, how do I wake-up the logger?

There are two ways to wake up the logger.

 

1. Connect the magnet key to the logger for two seconds

 

2. Connect the logger to the computer's USB port.

 

Please note that if logger was configured to Stop on cap removal then waking up the logger via USB connection will also stop the logger.

What is the level of water and dust resistance of the device?

MicroLite loggers have different levels of water and resistance, depending on the model.

 

IP67: MicroLite Temperature loggers

 

IP54: MicroLite Temperature/RH, Current, Voltage and External Temperature Probe models 

From what material is the data logger casing manufactured?
All Fourtec data logger casings are manufactured using PC-ABS plastic (Polycarbonate Acrylonitrile Butadiene Styrene).
Do I need to install drivers in order for the computer to detect the data loggers?
Fourtec's MicroLite II, MicroLogPRO II and PicoLite loggers are all HID (Human Interface Device) which do not require a specific driver installation. Just plug in your data logger to the USB port and it will be automatically detected. Go to our Connecting your MicroLite Logger video tutorial.
Can I view scaled units on the logger’s display?
In addition to the predefined units such as RH, Temperature (C or F), Volts and mA, the optional scaled units that can be presented on the logger’s display are pH and mS.
What are the dimensions of the MicroLite?
11 x 3.9 x 2.6 cm / 4.33 x 1.5 x 1.02 inches
When the MicroLite is placed in below freezing conditions, the LCD screen does not operate correctly. Why?
All standard LCD screens, when placed in below freezing temperatures, suffer from loss of performance due to the liquid crystal compound inside the screen reacting differently in such conditions. The data on the screen may not appear to be scrolling as fast and may even seem inaccurate. Once the LCD screen warms up and reaches normal temperatures again, it will begin to display correctly.
In which atmospheric pressure conditions can the MicroLite work?

The MicroLite loggers can work in atmospheric pressure conditions between 980 to 1050 mbar.

How do I setup a Boomerang report?

To setup your logger to send Boomerang reports:

 

1. Enter the Setup window by right-clicking the logger icon in the DataSuite Map View.

2. Select the Boomerang Report tab, and enable the Include Boomerang Report checkbox.

3. You must enter the relevant email addresses which should receive the report, either by selecting from existing DataSuite contacts or typing them in manually.

 

More detailed information can be found in the DataSuite user guide's Boomerang section.

Is the MicroLite meant for one-way trips only or is it reusable?

It is indeed reusable. Data can be deleted and the logger can be used again with no limitations other than battery life.

What is the MicroLite magnet used for?

The MicroLite includes a magnet key accessory in the logger packaging. This magnet is used to activate the logger when in Push to Run mode, and for the MicroLite II only, activate the logger, wake up the logger from deep sleep mode, stop the logger, and mark a time stamp. For more information on push to run feature see the MicroLite Manual Activation video tutorial.

What battery type does the MicroLite use?
The MicroLite is powered by a replaceable 3 V Lithium battery, CR2032.
How do I replace the MicroLite battery?

The MicroLite battery is located in the rear of the logger, and is accessed by twisting open the cover to the battery compartment.

The battery itself is easily removed. After replacing the battery, when twisting the cover back into the closed position ensure that the small ridge on the battery cover is in line with the similar ridge on the logger case.

After replacing the battery, the MicroLite LCD will be in Stop mode and no data or configuration settings will be lost.

For more details please refer to the DataSuite for MicroLite user guide, section 10.4.3. Replacing the Battery.

Alternatively go to our MicroLite Battery Replacement video tutorial

What is the meaning of NC, on the MicroLite LCD?

NC means Not Connected and is only relevant for MicroLite models with external inputs such as:

  • MicroLite with External Temperature Probe, PN: LITE5032P-EXT
  • MicroLite 4-20 mA Current Logger, PN: LITE5032P-4/20
  • MicroLite 0-10 V Voltage Logger, PN: LITE5032P-V

 

NC is displayed on the logger LCD when the external sensor cap is not properly closed. When in NC state the logger will not be able to record any data as the external sensor is not detected by the main logger body. Once the external cap is properly connected, the logger will start operating normally as NC will not be displayed on the LCD. 

Do I need a DataSuite software license to operate MicroLite loggers?
No. The DataSuite software is free of charge for all MicroLite users.
What happens when the logger memory is full?

MicroLite loggers can run in two different modes:


Cyclic mode – for continuous logging. The logger will continue to log once the memory is full by writing over the first recorded samples

 

Non-cyclic mode – when the logger memory is full the logger will stop logging

How do I update my data logger’s firmware using DataSuite software?

To update the firmware of any data logger connected to DataSuite software, first make sure that the firmware file is available.

 

1. Go to Help > About Us and verify that you can see the firmware version of the relevant logger.

2. Then, right-click the logger icon in DataSuite's Map View and select the Update Firmware menu item.

3. This feature is password-protected. The default DataSuite password is: 1234. The firmware update process will begin.

What is the polarity of the external input for the MicroLite Voltage and Current models?

Refer to the image below for the correct polarity when connecting external sensors to the MicroLite Current and Voltage loggers.

 

 

 

LITE5032P-A

What happens when the logger memory is full?

MicroLite loggers can run in two different modes:


Cyclic mode – for continuous logging. The logger will continue to log once the memory is full by writing over the first recorded samples

 

Non-cyclic mode – when the logger memory is full the logger will stop logging

How can I visually distinguish between the MicroLite I and MicroLite II temperature loggers? The both look the same.

The easiest way to distinguish between the MicroLite I and MicroLite II temperature models is by the location of the blue LED, which is used to indicate PC connection and recording of samples.

 

Connect the logger to the computer's USB port:

  • The MicroLite I LED is located next to the USB connector itself, to the left of the LCD.
  • The MicroLite II LED is located at the right edge of the logger, to the right of the LCD.

 

In addition, the MicroLite II model features a battery icon in the LCD while the MicroLite I doesn't have any battery icon.

How do I replace the MicroLite battery?

The MicroLite battery is located in the rear of the logger, and is accessed by twisting open the cover to the battery compartment.

The battery itself is easily removed. After replacing the battery, when twisting the cover back into the closed position ensure that the small ridge on the battery cover is in line with the similar ridge on the logger case.

After replacing the battery, the MicroLite LCD will be in Stop mode and no data or configuration settings will be lost.

For more details please refer to the DataSuite for MicroLite user guide, section 10.4.3. Replacing the Battery.

Alternatively go to our MicroLite Battery Replacement video tutorial

Do I need to install drivers in order for the computer to detect the data loggers?
Fourtec's MicroLite II, MicroLogPRO II and PicoLite loggers are all HID (Human Interface Device) which do not require a specific driver installation. Just plug in your data logger to the USB port and it will be automatically detected. Go to our Connecting your MicroLite Logger video tutorial.
What battery type does the MicroLite use?
The MicroLite is powered by a replaceable 3 V Lithium battery, CR2032.
What are the dimensions of the MicroLite?
11 x 3.9 x 2.6 cm / 4.33 x 1.5 x 1.02 inches
Is the MicroLite meant for one-way trips only or is it reusable?

It is indeed reusable. Data can be deleted and the logger can be used again with no limitations other than battery life.

What is the MicroLite magnet used for?

The MicroLite includes a magnet key accessory in the logger packaging. This magnet is used to activate the logger when in Push to Run mode, and for the MicroLite II only, activate the logger, wake up the logger from deep sleep mode, stop the logger, and mark a time stamp. For more information on push to run feature see the MicroLite Manual Activation video tutorial.

When the MicroLite is placed in below freezing conditions, the LCD screen does not operate correctly. Why?
All standard LCD screens, when placed in below freezing temperatures, suffer from loss of performance due to the liquid crystal compound inside the screen reacting differently in such conditions. The data on the screen may not appear to be scrolling as fast and may even seem inaccurate. Once the LCD screen warms up and reaches normal temperatures again, it will begin to display correctly.
From what material is the data logger casing manufactured?
All Fourtec data logger casings are manufactured using PC-ABS plastic (Polycarbonate Acrylonitrile Butadiene Styrene).
Do I need a DataSuite software license to operate MicroLite loggers?
No. The DataSuite software is free of charge for all MicroLite users.
How do I setup a Boomerang report?

To setup your logger to send Boomerang reports:

 

1. Enter the Setup window by right-clicking the logger icon in the DataSuite Map View.

2. Select the Boomerang Report tab, and enable the Include Boomerang Report checkbox.

3. You must enter the relevant email addresses which should receive the report, either by selecting from existing DataSuite contacts or typing them in manually.

 

More detailed information can be found in the DataSuite user guide's Boomerang section.

Can I use MicroLite I with DataSuite software?

DataSuite does not support the first generation MicroLite I temperature loggers (PN: LITE5008, LITE5016). You will require the free MicroLab Lite software to operate these models.

 

Click here to download the MicroLab Lite software.

How do I reduce battery consumption in order to conserve battery life of the logger?

There are several ways to conserve battery life to ensure longing logger time of the MicroLite devices.

 

1. First, select the optimal sampling rate which best suits your application. The faster the sampling rate the greater the battery consumption.

 

2. If you don't require the LCD to be on during the logging period, during device configuration you can define that the LCD be turned off. It will only turn on during an alarm event. You can always use the magnet key to manually turn on the display.

How do I update my data logger’s firmware using DataSuite software?

To update the firmware of any data logger connected to DataSuite software, first make sure that the firmware file is available.

 

1. Go to Help > About Us and verify that you can see the firmware version of the relevant logger.

2. Then, right-click the logger icon in DataSuite's Map View and select the Update Firmware menu item.

3. This feature is password-protected. The default DataSuite password is: 1234. The firmware update process will begin.

How often do I need to calibrate my Fourtec data logger?

The recommendation is to calibrate Fourtec data loggers on an annual basis. However, this also depends on the operational conditions of the devices and frequency of use.

What is the level of water and dust resistance of the device?

MicroLite loggers have different levels of water and resistance, depending on the model.

 

IP67: MicroLite Temperature loggers

 

IP54: MicroLite Temperature/RH, Current, Voltage and External Temperature Probe models 

Can I calibrate the loggers using my DataSuite software?

Yes. All Fourtec data loggers supported by DataSuite can be calibrated using the software.

 

1. Prior to calibration, all loggers must be in Stop mode.  

2. To enter the Calibration window, right-click the logger icon in the Map View and select the Calibrate menu item.

3. This feature is password-protected. Default system password is 1234.

 

The detailed calibration procedure can be found in the DataSuite user guide.

In which atmospheric pressure conditions can the MicroLite work?

The MicroLite loggers can work in atmospheric pressure conditions between 980 to 1050 mbar.

What type of sensor is the MicroLite's internal temperature sensor?
The MicroLite features a NTC thermistor 10K.
The logger is running but its display is off, how do I wake-up the logger?

There are two ways to wake up the logger.

 

1. Connect the magnet key to the logger for two seconds

 

2. Connect the logger to the computer's USB port.

 

Please note that if logger was configured to Stop on cap removal then waking up the logger via USB connection will also stop the logger.

LITE5032P-EXT

How do I setup a Boomerang report?

To setup your logger to send Boomerang reports:

 

1. Enter the Setup window by right-clicking the logger icon in the DataSuite Map View.

2. Select the Boomerang Report tab, and enable the Include Boomerang Report checkbox.

3. You must enter the relevant email addresses which should receive the report, either by selecting from existing DataSuite contacts or typing them in manually.

 

More detailed information can be found in the DataSuite user guide's Boomerang section.

What happens when the logger memory is full?

MicroLite loggers can run in two different modes:


Cyclic mode – for continuous logging. The logger will continue to log once the memory is full by writing over the first recorded samples

 

Non-cyclic mode – when the logger memory is full the logger will stop logging

My logger with external temperature probe is displaying -50 °C on the LCD all the time.
The faulty -50 °C reading is most likely due to a disconnected probe wire or faulty probe. Please check that the external temperature probe is properly connected to the logger's external input. If this doesn't help, try replacing the probe itself.
How do I replace the MicroLite battery?

The MicroLite battery is located in the rear of the logger, and is accessed by twisting open the cover to the battery compartment.

The battery itself is easily removed. After replacing the battery, when twisting the cover back into the closed position ensure that the small ridge on the battery cover is in line with the similar ridge on the logger case.

After replacing the battery, the MicroLite LCD will be in Stop mode and no data or configuration settings will be lost.

For more details please refer to the DataSuite for MicroLite user guide, section 10.4.3. Replacing the Battery.

Alternatively go to our MicroLite Battery Replacement video tutorial

Do I need to install drivers in order for the computer to detect the data loggers?
Fourtec's MicroLite II, MicroLogPRO II and PicoLite loggers are all HID (Human Interface Device) which do not require a specific driver installation. Just plug in your data logger to the USB port and it will be automatically detected. Go to our Connecting your MicroLite Logger video tutorial.
How can I visually distinguish between the MicroLite I and MicroLite II temperature loggers? The both look the same.

The easiest way to distinguish between the MicroLite I and MicroLite II temperature models is by the location of the blue LED, which is used to indicate PC connection and recording of samples.

 

Connect the logger to the computer's USB port:

  • The MicroLite I LED is located next to the USB connector itself, to the left of the LCD.
  • The MicroLite II LED is located at the right edge of the logger, to the right of the LCD.

 

In addition, the MicroLite II model features a battery icon in the LCD while the MicroLite I doesn't have any battery icon.

The logger is running but its display is off, how do I wake-up the logger?

There are two ways to wake up the logger.

 

1. Connect the magnet key to the logger for two seconds

 

2. Connect the logger to the computer's USB port.

 

Please note that if logger was configured to Stop on cap removal then waking up the logger via USB connection will also stop the logger.

In which atmospheric pressure conditions can the MicroLite work?

The MicroLite loggers can work in atmospheric pressure conditions between 980 to 1050 mbar.

How do I update my data logger’s firmware using DataSuite software?

To update the firmware of any data logger connected to DataSuite software, first make sure that the firmware file is available.

 

1. Go to Help > About Us and verify that you can see the firmware version of the relevant logger.

2. Then, right-click the logger icon in DataSuite's Map View and select the Update Firmware menu item.

3. This feature is password-protected. The default DataSuite password is: 1234. The firmware update process will begin.

When the MicroLite is placed in below freezing conditions, the LCD screen does not operate correctly. Why?
All standard LCD screens, when placed in below freezing temperatures, suffer from loss of performance due to the liquid crystal compound inside the screen reacting differently in such conditions. The data on the screen may not appear to be scrolling as fast and may even seem inaccurate. Once the LCD screen warms up and reaches normal temperatures again, it will begin to display correctly.
What is the level of water and dust resistance of the device?

MicroLite loggers have different levels of water and resistance, depending on the model.

 

IP67: MicroLite Temperature loggers

 

IP54: MicroLite Temperature/RH, Current, Voltage and External Temperature Probe models 

What type of sensor is the MicroLite's external temperature probe ?
The MicroLite external temperature probe features a NTC thermistor 10K.
What is the meaning of NC, on the MicroLite LCD?

NC means Not Connected and is only relevant for MicroLite models with external inputs such as:

  • MicroLite with External Temperature Probe, PN: LITE5032P-EXT
  • MicroLite 4-20 mA Current Logger, PN: LITE5032P-4/20
  • MicroLite 0-10 V Voltage Logger, PN: LITE5032P-V

 

NC is displayed on the logger LCD when the external sensor cap is not properly closed. When in NC state the logger will not be able to record any data as the external sensor is not detected by the main logger body. Once the external cap is properly connected, the logger will start operating normally as NC will not be displayed on the LCD. 

Is the MicroLite meant for one-way trips only or is it reusable?

It is indeed reusable. Data can be deleted and the logger can be used again with no limitations other than battery life.

Do I need a DataSuite software license to operate MicroLite loggers?
No. The DataSuite software is free of charge for all MicroLite users.
What is the MicroLite magnet used for?

The MicroLite includes a magnet key accessory in the logger packaging. This magnet is used to activate the logger when in Push to Run mode, and for the MicroLite II only, activate the logger, wake up the logger from deep sleep mode, stop the logger, and mark a time stamp. For more information on push to run feature see the MicroLite Manual Activation video tutorial.

What are the dimensions of the MicroLite?
11 x 3.9 x 2.6 cm / 4.33 x 1.5 x 1.02 inches
What battery type does the MicroLite use?
The MicroLite is powered by a replaceable 3 V Lithium battery, CR2032.
From what material is the data logger casing manufactured?
All Fourtec data logger casings are manufactured using PC-ABS plastic (Polycarbonate Acrylonitrile Butadiene Styrene).
How do I reduce battery consumption in order to conserve battery life of the logger?

There are several ways to conserve battery life to ensure longing logger time of the MicroLite devices.

 

1. First, select the optimal sampling rate which best suits your application. The faster the sampling rate the greater the battery consumption.

 

2. If you don't require the LCD to be on during the logging period, during device configuration you can define that the LCD be turned off. It will only turn on during an alarm event. You can always use the magnet key to manually turn on the display.

How often do I need to calibrate my Fourtec data logger?

The recommendation is to calibrate Fourtec data loggers on an annual basis. However, this also depends on the operational conditions of the devices and frequency of use.

Can I calibrate the loggers using my DataSuite software?

Yes. All Fourtec data loggers supported by DataSuite can be calibrated using the software.

 

1. Prior to calibration, all loggers must be in Stop mode.  

2. To enter the Calibration window, right-click the logger icon in the Map View and select the Calibrate menu item.

3. This feature is password-protected. Default system password is 1234.

 

The detailed calibration procedure can be found in the DataSuite user guide.

Can I use MicroLite I with DataSuite software?

DataSuite does not support the first generation MicroLite I temperature loggers (PN: LITE5008, LITE5016). You will require the free MicroLab Lite software to operate these models.

 

Click here to download the MicroLab Lite software.

LITE5032P-RH-A

What is the MicroLite magnet used for?

The MicroLite includes a magnet key accessory in the logger packaging. This magnet is used to activate the logger when in Push to Run mode, and for the MicroLite II only, activate the logger, wake up the logger from deep sleep mode, stop the logger, and mark a time stamp. For more information on push to run feature see the MicroLite Manual Activation video tutorial.

What is the level of water and dust resistance of the device?

MicroLite loggers have different levels of water and resistance, depending on the model.

 

IP67: MicroLite Temperature loggers

 

IP54: MicroLite Temperature/RH, Current, Voltage and External Temperature Probe models 

Do I need to install drivers in order for the computer to detect the data loggers?
Fourtec's MicroLite II, MicroLogPRO II and PicoLite loggers are all HID (Human Interface Device) which do not require a specific driver installation. Just plug in your data logger to the USB port and it will be automatically detected. Go to our Connecting your MicroLite Logger video tutorial.
Is the MicroLite meant for one-way trips only or is it reusable?

It is indeed reusable. Data can be deleted and the logger can be used again with no limitations other than battery life.

What happens when the logger memory is full?

MicroLite loggers can run in two different modes:


Cyclic mode – for continuous logging. The logger will continue to log once the memory is full by writing over the first recorded samples

 

Non-cyclic mode – when the logger memory is full the logger will stop logging

Can I use MicroLite I with DataSuite software?

DataSuite does not support the first generation MicroLite I temperature loggers (PN: LITE5008, LITE5016). You will require the free MicroLab Lite software to operate these models.

 

Click here to download the MicroLab Lite software.

How do I reduce battery consumption in order to conserve battery life of the logger?

There are several ways to conserve battery life to ensure longing logger time of the MicroLite devices.

 

1. First, select the optimal sampling rate which best suits your application. The faster the sampling rate the greater the battery consumption.

 

2. If you don't require the LCD to be on during the logging period, during device configuration you can define that the LCD be turned off. It will only turn on during an alarm event. You can always use the magnet key to manually turn on the display.

How do I update my data logger’s firmware using DataSuite software?

To update the firmware of any data logger connected to DataSuite software, first make sure that the firmware file is available.

 

1. Go to Help > About Us and verify that you can see the firmware version of the relevant logger.

2. Then, right-click the logger icon in DataSuite's Map View and select the Update Firmware menu item.

3. This feature is password-protected. The default DataSuite password is: 1234. The firmware update process will begin.

Do I need a DataSuite software license to operate MicroLite loggers?
No. The DataSuite software is free of charge for all MicroLite users.
When the MicroLite is placed in below freezing conditions, the LCD screen does not operate correctly. Why?
All standard LCD screens, when placed in below freezing temperatures, suffer from loss of performance due to the liquid crystal compound inside the screen reacting differently in such conditions. The data on the screen may not appear to be scrolling as fast and may even seem inaccurate. Once the LCD screen warms up and reaches normal temperatures again, it will begin to display correctly.
How do I replace the MicroLite battery?

The MicroLite battery is located in the rear of the logger, and is accessed by twisting open the cover to the battery compartment.

The battery itself is easily removed. After replacing the battery, when twisting the cover back into the closed position ensure that the small ridge on the battery cover is in line with the similar ridge on the logger case.

After replacing the battery, the MicroLite LCD will be in Stop mode and no data or configuration settings will be lost.

For more details please refer to the DataSuite for MicroLite user guide, section 10.4.3. Replacing the Battery.

Alternatively go to our MicroLite Battery Replacement video tutorial

In which atmospheric pressure conditions can the MicroLite work?

The MicroLite loggers can work in atmospheric pressure conditions between 980 to 1050 mbar.

How can I visually distinguish between the MicroLite I and MicroLite II temperature loggers? The both look the same.

The easiest way to distinguish between the MicroLite I and MicroLite II temperature models is by the location of the blue LED, which is used to indicate PC connection and recording of samples.

 

Connect the logger to the computer's USB port:

  • The MicroLite I LED is located next to the USB connector itself, to the left of the LCD.
  • The MicroLite II LED is located at the right edge of the logger, to the right of the LCD.

 

In addition, the MicroLite II model features a battery icon in the LCD while the MicroLite I doesn't have any battery icon.

How often do I need to calibrate my Fourtec data logger?

The recommendation is to calibrate Fourtec data loggers on an annual basis. However, this also depends on the operational conditions of the devices and frequency of use.

Can I calibrate the loggers using my DataSuite software?

Yes. All Fourtec data loggers supported by DataSuite can be calibrated using the software.

 

1. Prior to calibration, all loggers must be in Stop mode.  

2. To enter the Calibration window, right-click the logger icon in the Map View and select the Calibrate menu item.

3. This feature is password-protected. Default system password is 1234.

 

The detailed calibration procedure can be found in the DataSuite user guide.

The logger is running but its display is off, how do I wake-up the logger?

There are two ways to wake up the logger.

 

1. Connect the magnet key to the logger for two seconds

 

2. Connect the logger to the computer's USB port.

 

Please note that if logger was configured to Stop on cap removal then waking up the logger via USB connection will also stop the logger.

How do I setup a Boomerang report?

To setup your logger to send Boomerang reports:

 

1. Enter the Setup window by right-clicking the logger icon in the DataSuite Map View.

2. Select the Boomerang Report tab, and enable the Include Boomerang Report checkbox.

3. You must enter the relevant email addresses which should receive the report, either by selecting from existing DataSuite contacts or typing them in manually.

 

More detailed information can be found in the DataSuite user guide's Boomerang section.

What are the dimensions of the MicroLite?
11 x 3.9 x 2.6 cm / 4.33 x 1.5 x 1.02 inches
What battery type does the MicroLite use?
The MicroLite is powered by a replaceable 3 V Lithium battery, CR2032.
From what material is the data logger casing manufactured?
All Fourtec data logger casings are manufactured using PC-ABS plastic (Polycarbonate Acrylonitrile Butadiene Styrene).

LITE5032P-V-A

What is the MicroLite magnet used for?

The MicroLite includes a magnet key accessory in the logger packaging. This magnet is used to activate the logger when in Push to Run mode, and for the MicroLite II only, activate the logger, wake up the logger from deep sleep mode, stop the logger, and mark a time stamp. For more information on push to run feature see the MicroLite Manual Activation video tutorial.

Is the MicroLite meant for one-way trips only or is it reusable?

It is indeed reusable. Data can be deleted and the logger can be used again with no limitations other than battery life.

How do I setup a Boomerang report?

To setup your logger to send Boomerang reports:

 

1. Enter the Setup window by right-clicking the logger icon in the DataSuite Map View.

2. Select the Boomerang Report tab, and enable the Include Boomerang Report checkbox.

3. You must enter the relevant email addresses which should receive the report, either by selecting from existing DataSuite contacts or typing them in manually.

 

More detailed information can be found in the DataSuite user guide's Boomerang section.

What is the polarity of the external input for the MicroLite Voltage and Current models?

Refer to the image below for the correct polarity when connecting external sensors to the MicroLite Current and Voltage loggers.

 

 

 

Can I use MicroLite I with DataSuite software?

DataSuite does not support the first generation MicroLite I temperature loggers (PN: LITE5008, LITE5016). You will require the free MicroLab Lite software to operate these models.

 

Click here to download the MicroLab Lite software.

In which atmospheric pressure conditions can the MicroLite work?

The MicroLite loggers can work in atmospheric pressure conditions between 980 to 1050 mbar.

What is the level of water and dust resistance of the device?

MicroLite loggers have different levels of water and resistance, depending on the model.

 

IP67: MicroLite Temperature loggers

 

IP54: MicroLite Temperature/RH, Current, Voltage and External Temperature Probe models 

What is the meaning of NC, on the MicroLite LCD?

NC means Not Connected and is only relevant for MicroLite models with external inputs such as:

  • MicroLite with External Temperature Probe, PN: LITE5032P-EXT
  • MicroLite 4-20 mA Current Logger, PN: LITE5032P-4/20
  • MicroLite 0-10 V Voltage Logger, PN: LITE5032P-V

 

NC is displayed on the logger LCD when the external sensor cap is not properly closed. When in NC state the logger will not be able to record any data as the external sensor is not detected by the main logger body. Once the external cap is properly connected, the logger will start operating normally as NC will not be displayed on the LCD. 

How can I visually distinguish between the MicroLite I and MicroLite II temperature loggers? The both look the same.

The easiest way to distinguish between the MicroLite I and MicroLite II temperature models is by the location of the blue LED, which is used to indicate PC connection and recording of samples.

 

Connect the logger to the computer's USB port:

  • The MicroLite I LED is located next to the USB connector itself, to the left of the LCD.
  • The MicroLite II LED is located at the right edge of the logger, to the right of the LCD.

 

In addition, the MicroLite II model features a battery icon in the LCD while the MicroLite I doesn't have any battery icon.

Can I calibrate the loggers using my DataSuite software?

Yes. All Fourtec data loggers supported by DataSuite can be calibrated using the software.

 

1. Prior to calibration, all loggers must be in Stop mode.  

2. To enter the Calibration window, right-click the logger icon in the Map View and select the Calibrate menu item.

3. This feature is password-protected. Default system password is 1234.

 

The detailed calibration procedure can be found in the DataSuite user guide.

When the MicroLite is placed in below freezing conditions, the LCD screen does not operate correctly. Why?
All standard LCD screens, when placed in below freezing temperatures, suffer from loss of performance due to the liquid crystal compound inside the screen reacting differently in such conditions. The data on the screen may not appear to be scrolling as fast and may even seem inaccurate. Once the LCD screen warms up and reaches normal temperatures again, it will begin to display correctly.
What are the dimensions of the MicroLite?
11 x 3.9 x 2.6 cm / 4.33 x 1.5 x 1.02 inches
How do I replace the MicroLite battery?

The MicroLite battery is located in the rear of the logger, and is accessed by twisting open the cover to the battery compartment.

The battery itself is easily removed. After replacing the battery, when twisting the cover back into the closed position ensure that the small ridge on the battery cover is in line with the similar ridge on the logger case.

After replacing the battery, the MicroLite LCD will be in Stop mode and no data or configuration settings will be lost.

For more details please refer to the DataSuite for MicroLite user guide, section 10.4.3. Replacing the Battery.

Alternatively go to our MicroLite Battery Replacement video tutorial

What battery type does the MicroLite use?
The MicroLite is powered by a replaceable 3 V Lithium battery, CR2032.
From what material is the data logger casing manufactured?
All Fourtec data logger casings are manufactured using PC-ABS plastic (Polycarbonate Acrylonitrile Butadiene Styrene).
How do I reduce battery consumption in order to conserve battery life of the logger?

There are several ways to conserve battery life to ensure longing logger time of the MicroLite devices.

 

1. First, select the optimal sampling rate which best suits your application. The faster the sampling rate the greater the battery consumption.

 

2. If you don't require the LCD to be on during the logging period, during device configuration you can define that the LCD be turned off. It will only turn on during an alarm event. You can always use the magnet key to manually turn on the display.

What happens when the logger memory is full?

MicroLite loggers can run in two different modes:


Cyclic mode – for continuous logging. The logger will continue to log once the memory is full by writing over the first recorded samples

 

Non-cyclic mode – when the logger memory is full the logger will stop logging

How do I update my data logger’s firmware using DataSuite software?

To update the firmware of any data logger connected to DataSuite software, first make sure that the firmware file is available.

 

1. Go to Help > About Us and verify that you can see the firmware version of the relevant logger.

2. Then, right-click the logger icon in DataSuite's Map View and select the Update Firmware menu item.

3. This feature is password-protected. The default DataSuite password is: 1234. The firmware update process will begin.

How often do I need to calibrate my Fourtec data logger?

The recommendation is to calibrate Fourtec data loggers on an annual basis. However, this also depends on the operational conditions of the devices and frequency of use.

Can I view scaled units on the logger’s display?
In addition to the predefined units such as RH, Temperature (C or F), Volts and mA, the optional scaled units that can be presented on the logger’s display are pH and mS.
The logger is running but its display is off, how do I wake-up the logger?

There are two ways to wake up the logger.

 

1. Connect the magnet key to the logger for two seconds

 

2. Connect the logger to the computer's USB port.

 

Please note that if logger was configured to Stop on cap removal then waking up the logger via USB connection will also stop the logger.

Do I need a DataSuite software license to operate MicroLite loggers?
No. The DataSuite software is free of charge for all MicroLite users.
Do I need to install drivers in order for the computer to detect the data loggers?
Fourtec's MicroLite II, MicroLogPRO II and PicoLite loggers are all HID (Human Interface Device) which do not require a specific driver installation. Just plug in your data logger to the USB port and it will be automatically detected. Go to our Connecting your MicroLite Logger video tutorial.

MicroLogPRO II

From what material is the data logger casing manufactured?
All Fourtec data logger casings are manufactured using PC-ABS plastic (Polycarbonate Acrylonitrile Butadiene Styrene).
Which external sensors can the MicroLogPRO II data loggers connect to?

The MicroLogPRO II logger's external input supports connection to:

  • External NTC temperature probe, DT132N and DT093A
  • 0 to 10 V Voltage adapter to interface with external third-party sensors with 0-10 V output – DT140-ML2

More details on these sensors can be found on the website's Accessories pages.

Can I view scaled units on the logger’s display?
In addition to the predefined units such as RH, Temperature (C or F), Volts and mA, the optional scaled units that can be presented on the logger’s display are pH and mS.
Do I need to install drivers in order for the computer to detect the data loggers?
Fourtec's MicroLite II, MicroLogPRO II and PicoLite loggers are all HID (Human Interface Device) which do not require a specific driver installation. Just plug in your data logger to the USB port and it will be automatically detected. Go to our Connecting your MicroLite Logger video tutorial.
Can I calibrate the loggers using my DataSuite software?

Yes. All Fourtec data loggers supported by DataSuite can be calibrated using the software.

 

1. Prior to calibration, all loggers must be in Stop mode.  

2. To enter the Calibration window, right-click the logger icon in the Map View and select the Calibrate menu item.

3. This feature is password-protected. Default system password is 1234.

 

The detailed calibration procedure can be found in the DataSuite user guide.

My logger with external temperature probe is displaying -50 °C on the LCD all the time.
The faulty -50 °C reading is most likely due to a disconnected probe wire or faulty probe. Please check that the external temperature probe is properly connected to the logger's external input. If this doesn't help, try replacing the probe itself.
How do I view minimum and maximum readings on the MicroLogPRO II LCD?

You can use the logger keypad to view minimum and maximum readings of the previous 24 hours (press right button) or 30 days (press left button).

 

1. To view min/max of previous 24 hours/30 days, select the number of hours/days by pressing the relevant button on the logger keypad. Do not release the button until your reach the number of hours/days to include in the data set.

2. Once the button is released, the logger will display the Min and Max values of each input which was configured in the selected time period.

How do I update my data logger’s firmware using DataSuite software?

To update the firmware of any data logger connected to DataSuite software, first make sure that the firmware file is available.

 

1. Go to Help > About Us and verify that you can see the firmware version of the relevant logger.

2. Then, right-click the logger icon in DataSuite's Map View and select the Update Firmware menu item.

3. This feature is password-protected. The default DataSuite password is: 1234. The firmware update process will begin.

What battery type does the MicroLogPRO II use?

The MicroLogPRO II is powered by a replaceable 3.6 V, 2/3 AA lithium battery.

How often do I need to calibrate my Fourtec data logger?

The recommendation is to calibrate Fourtec data loggers on an annual basis. However, this also depends on the operational conditions of the devices and frequency of use.

How do I setup a Boomerang report?

To setup your logger to send Boomerang reports:

 

1. Enter the Setup window by right-clicking the logger icon in the DataSuite Map View.

2. Select the Boomerang Report tab, and enable the Include Boomerang Report checkbox.

3. You must enter the relevant email addresses which should receive the report, either by selecting from existing DataSuite contacts or typing them in manually.

 

More detailed information can be found in the DataSuite user guide's Boomerang section.

What happens when the logger memory is full?

MicroLogPRO II loggers can run in two different modes:

 

Cyclic mode – for continuous logging. The logger will continue to log once the memory is full by writing over the first recorded samples.

 

Non-cyclic mode – when the logger memory is full the logger will stop logging.

PicoLite

What is the button on the rear of the PicoLite for?
The blue button is used for running the data logger when it is configured to Push to Run mode as well as for marking manual time stamps during operation.
What is the level of water and dust resistance of the PicoLite?

The PicoLite is water and resistance is at the level of IP67.

What is the battery life of the PicoLite?
The PicoLite battery life lasts up to 6 months from first run, depending on operating conditions.
How often do I need to calibrate my Fourtec data loggers?
The recommendation is to calibrate Fourtec data loggers on an annual basis. However, this also depends on the operational conditions of the devices and frequency of use.
How do I update my data logger’s firmware using DataSuite software?

To update the firmware of any data logger connected to DataSuite software, first make sure that the firmware file is available.

 

1. Go to Help > About Us and verify that you can see the firmware version of the relevant logger.

2. Then, right-click the logger icon in DataSuite's Map View and select the Update Firmware menu item.

3. This feature is password-protected. The default DataSuite password is: 1234. The firmware update process will begin.

Can I calibrate the loggers using my DataSuite software?

Yes. All Fourtec data loggers supported by DataSuite can be calibrated using the software.

 

1. Prior to calibration, all loggers must be in Stop mode.  

2. To enter the Calibration window, right-click the logger icon in the Map View and select the Calibrate menu item.

3. This feature is password-protected. Default system password is 1234.

 

The detailed calibration procedure can be found in the DataSuite user guide.

Do I need to install drivers in order for the computer to detect the data loggers?
Fourtec's MicroLite II, MicroLogPRO II and PicoLite loggers are all HID (Human Interface Device) which do not require a specific driver installation. Just plug in your data logger to the USB port and it will be automatically detected. Go to our Connecting your MicroLite Logger video tutorial.
From what material is the data logger casing manufactured?
All Fourtec data logger casings are manufactured using PC-ABS plastic (Polycarbonate Acrylonitrile Butadiene Styrene).
Can I use the PicoLite for more than one trip?
Although the PicoLite is designed to be a single-trip logger, there are no limits to the number of trips it can be configured for. The PicoLite's battery life can reach up to 6 months from the first run.
Can the weboomerang detect more than one data logger at the same time?

Yes, it is capable of detecting multiple units and is able to generate and deliver reports simultaneously.

What is the PicoLite battery shelf life?
The PicoLite battery shelf life is at least three years at storage conditions of 25 °C.
How do I setup a Boomerang report?

To setup your logger to send Boomerang reports:

 

1. Enter the Setup window by right-clicking the logger icon in the DataSuite Map View.

2. Select the Boomerang Report tab, and enable the Include Boomerang Report checkbox.

3. You must enter the relevant email addresses which should receive the report, either by selecting from existing DataSuite contacts or typing them in manually.

 

More detailed information can be found in the DataSuite user guide's Boomerang section.

Will a data report be generated even if the logger is not Boomerang configured?

Yes. As long as the logger has data in its memory, weboomerang™ will generate a report and save it on the local PC only. It can't send the report via email if there is no email address defined on the logger.

How often do I need to calibrate my Fourtec data logger?

The recommendation is to calibrate Fourtec data loggers on an annual basis. However, this also depends on the operational conditions of the devices and frequency of use.

Do I need a DataSuite software license to operate PicoLite loggers?

No. The DataSuite software is free of charge for all PicoLite users.

weboomerang software

Will a data report be generated even if the logger is not Boomerang configured?

Yes. As long as the logger has data in its memory, weboomerang™ will generate a report and save it on the local PC only. It can't send the report via email if there is no email address defined on the logger.

Can the weboomerang detect more than one data logger at the same time?

Yes, it is capable of detecting multiple units and is able to generate and deliver reports simultaneously.

How is the data secured in the cloud when transmitted via e-mail or pdf file?
Fourtec  uses Microsoft Azure cloud services and as part of this platform the reports are highly secured according to Azure storage policy. The raw logger data is not stored in the cloud, only the PDF report. For more information regarding Azure cloud security please refer to the following links:

 

The email service we use is via a well-established platform called SendGrid (http://sendgrid.com), using SSL protocol.

The trip report was sent to my email address but I never received it in my inbox. Why?

Check with your organization's IT department as it is possible the email, sent from weboomerang@fourtec.com, was identified as Spam/Junk email and therefore never reached your inbox.

Also double check the email address was configured correctly on the PicoLite logger.

How do uninstall weboomerang? I completed the uninstall process but it was still installed.

You must first close the application via the Task Manager before proceeding to uninstall weboomerang. If you are still having difficulties, please contact the Fourtec Help Desk.

Which Fourtec loggers can work with the weboomerang software?

weboomerang currently supports PicoLite, MicroLite II and MicroLogPRO II loggers.